At InstantViews.net, we provide clear and transparent refund terms. This policy covers both subscription plans and credit-based purchases.
đ Quick Summary
đŗ Subscription Plans
Monthly and annual subscription plans are eligible for refund within the specified refund window (7-14 days depending on payment method).
Refundable (Within Window)
đĢ AI Credits & Credit Packs
All AI credits, analysis credits, and credit pack purchases are non-refundable once purchased. Credits are consumed upon use and cannot be reversed.
Non-Refundable
đĢ Non-Refundable Items
â ī¸
Important: The following purchases are strictly non-refundable, except where required by law.
- â AI Credits â Credits used for AI-powered analysis, suggestions, and optimizations
- â Analysis Credits â Credits for video analysis, channel audits, and reports
- â Credit Packs â Any pre-purchased credit bundles or top-ups
- â One-Time Purchases â Single-use tools or report purchases
- â Consumed Services â Any credits or services already used
- â Subscription Renewals â Automatic renewals after the initial refund window
âšī¸
We offer free tools and free trial credits so you can evaluate our services before purchasing. Please use these to ensure our platform meets your needs.
đĢ Credit Terms
Credits purchased on InstantViews are subject to the following terms:
- Non-Refundable: All credit purchases are final and non-refundable
- Non-Transferable: Credits cannot be transferred to another account
- Expiration: Unused credits expire 12 months from the date of purchase
- No Cash Value: Credits have no cash value and cannot be exchanged for money
- Account Termination: Unused credits are forfeited upon account termination for ToS violations
đ Free Tools
Our core YouTube analysis tools are completely free to use and require no payment. These include YouTube Monetization Calculator, YouTube Channel Audit, Live Subscriber Count, and more. Since these tools are free, no refund is applicable.
đŗ Subscription Refund Policy
Subscription plans (monthly or annual) are eligible for refund within the refund window. Refund periods vary based on the payment method used:
Paddle
14
Days
International customers
Stripe
7
Days
Credit/debit cards
Razorpay
7
Days
UPI, cards (India)
âšī¸
The refund period begins on the date of your first payment charge, not when you sign up. Free trial periods do not count toward the refund window.
đ Subscription Refund Eligibility
â Eligible for Refund
- â Within refund period (7-14 days)
- â First-time subscribers only
- â Technical issues preventing usage
- â Service not as described
â Not Eligible
- â After refund period expired
- â Terms of Service violations
- â Previous refund received
- â Subscription renewals (auto or manual)
đ How to Request a Refund
2
Provide Info
Email, transaction ID, reason
3
Wait for Review
2-3 business days
4
Receive Refund
5-10 business days
âąī¸ Processing Times
Paddle
5-10 business days
Stripe (Cards)
5-10 business days
Razorpay (UPI)
2-3 business days
Razorpay (Cards)
5-7 business days
đ Subscription Cancellation
- Cancel anytime from your account settings or by contacting support
- Access continues until end of current billing period
- No partial refunds for unused portion of billing period
- Cancel before renewal date to avoid automatic charges
- Unused credits remain available until subscription end date
â ī¸ Chargebacks
â ī¸
Please contact us first. Initiating a chargeback without contacting support may result in permanent account termination and ban from our services. We are committed to resolving issues fairly and quickly.
âī¸ Legal Exceptions
Refunds will be provided where required by applicable law, including but not limited to:
- EU consumers within 14-day cooling-off period (for subscriptions only)
- Services materially not as described
- Service discontinued by InstantViews
- Other situations required by local consumer protection laws
đ§ Contact Us
- Email: [email protected]
- Subject: Refund Request - [Your Transaction ID]
- Response Time: Within 24-48 hours
Need Assistance?
Our support team is here to help with any billing or refund questions.
Contact Support