Instagram Unable to Post IGTV – Fixes and Troubleshooting Guide
Instagram's IGTV was designed to give users a space for sharing longer videos and creative content. But what happens if you are unable to upload your IGTV video? Whether you encounter endless processing, error messages, or the upload simply doesn't start, this comprehensive guide will help you diagnose and fix the most common issues that prevent IGTV uploads. Read on for step-by-step solutions, technical requirements, expert tips, and answers to the most frequently asked questions.
Understanding IGTV and Its Upload Challenges
IGTV (Instagram TV) allows users to upload long-form videos (up to 60 minutes for larger accounts, 15 minutes for mobile uploads). It’s a powerful tool for creators and brands, but it comes with stricter technical requirements than standard Instagram posts. Failing to meet these requirements, or encountering app or device issues, can cause upload failures.
Common IGTV Upload Errors
- Video stuck on processing or uploading
- Error message: "Video could not be uploaded"
- IGTV button or upload option missing
- App crashes or freezes when uploading
- No preview or thumbnail shown after upload
Why Can't I Post IGTV Videos on Instagram?
There are several possible reasons why your IGTV upload fails:
- Poor or unstable internet connection
- Unsupported video format, size, or length
- App cache or data corruption
- Insufficient storage on your device
- Account restrictions or temporary blocks
- Instagram bugs or server issues
Essential IGTV Video Requirements
Before uploading, ensure your video meets Instagram’s technical specifications for IGTV:
| Parameter | Requirement |
|---|---|
| File format | .MP4 (H.264 codec, AAC audio) |
| Aspect ratio | 9:16 (vertical) or 16:9 (horizontal) |
| Resolution | Minimum 720p (recommended 1080p) |
| Frame rate | 30 fps |
| Maximum file size | 650MB (up to 10 minutes), 3.6GB (up to 60 minutes) |
| Video length | 15 seconds – 10 minutes (regular), up to 60 minutes (verified/large accounts via desktop) |
| Cover photo | 420 x 654 pixels (JPG or PNG) |
| Bitrate | 3,500 kbps |
Step-by-Step IGTV Upload Fixes
1. Check Your Internet Connection
A weak or unstable connection is a leading cause of IGTV upload failures. Switch between Wi-Fi and mobile data, restart your router, or move closer to your signal source. If possible, test with another network to rule out connectivity issues.
2. Verify Video Format and Size
Ensure your video matches IGTV requirements. Use a reliable video converter if you’re unsure. Avoid uploading videos that exceed file size or length limits, and stick to the recommended formats and codecs.
3. Clear the Instagram App Cache
- On Android: Go to Settings → Apps → Instagram → Storage → Clear Cache.
- On iOS: Go to Settings → General → iPhone Storage → Instagram → Offload App.
Clearing cache removes temporary files that can cause upload errors.
4. Free Up Device Storage
Low storage space can disrupt uploads. Delete unnecessary files, apps, or media to ensure your device has enough space for video processing.
5. Update Instagram App
Always use the latest version. Updates fix bugs and improve compatibility with video uploads.
6. Restart Your Device
Restarting can resolve minor software glitches that interfere with uploads.
7. Log Out and Back In
Sometimes, logging out and back in can reset your session and clear minor account issues.
8. Try Uploading from Another Device
If your uploads consistently fail on one device, try another phone or use the Instagram web interface on your computer.
9. Check for Account Restrictions
If your account has been flagged for violating Instagram’s policies, you may be restricted from posting. Check for notifications or try posting from a different account.
10. Wait and Retry
Instagram servers occasionally experience downtime or high traffic. Wait a few minutes and try again, especially if a large number of users are reporting issues.
How to Upload IGTV Videos Correctly
Uploading via Mobile
- Open the Instagram app and tap the + or IGTV icon.
- Select your video, ensuring it meets IGTV requirements.
- Add a cover image (420 x 654 px recommended).
- Enter a title and description.
- Choose whether to share a preview to your feed or Facebook page.
- Tap Post to upload.
Uploading via Desktop
- Go to Instagram.com and log in.
- Click on your profile and select IGTV.
- Click Upload or drag and drop your video file.
- Add a cover image, title, and description.
- Choose sharing options and click Post.
Advanced Troubleshooting for IGTV Uploads
- Disable VPN or Proxy: VPNs can sometimes interfere with uploads. Disable them and try again.
- Check App Permissions: Ensure Instagram has permission to access your device’s storage, camera, and microphone.
- Reduce Video File Size: Use video compression tools to keep your file under IGTV limits.
- Reinstall Instagram: Uninstall and reinstall the app to fix persistent issues.
- Contact Instagram Support: If all else fails, use the in-app support system to report your issue.
IGTV Features Overview
- Long-form vertical or horizontal video support
- Customizable cover images
- Series creation and playlist organization
- Preview sharing to feed and Facebook
- Analytics for creators
- Integration with Instagram profiles
| Feature | Description |
|---|---|
| Long-Form Video | Upload videos up to 10 or 60 minutes depending on account type |
| Vertical & Horizontal | Supports both 9:16 and 16:9 aspect ratios |
| Custom Covers | Choose a thumbnail to represent your video |
| Series | Organize videos as part of a series |
| Preview Sharing | Share a 1-minute preview to your main feed and Facebook page |
| Analytics | View insights on performance and engagement |
Pros and Cons of IGTV
| Pros | Cons |
|---|---|
| Enables longer video content | Strict technical requirements for uploads |
| Integrated with Instagram ecosystem | Occasional upload glitches and bugs |
| Supports high-quality video formats | Limited monetization options |
| Potential for series and playlists | Less discoverability than YouTube |
IGTV Pricing
IGTV is free to use for all Instagram users. There are no costs for uploading or viewing IGTV videos. Some creators may be eligible for monetization and revenue sharing, but this is not universally available.
Best Use Cases and Expert Tips
- Tutorials and How-Tos: Share detailed guides and educational content.
- Vlogs and Behind-the-Scenes: Give your audience deeper insights into your world.
- Product Launches and Reviews: Showcase products with in-depth video presentations.
- Webinars and Interviews: Host live or pre-recorded expert sessions.
- Series Content: Build anticipation and retention with episodic videos.
Expert Tips
- Always check video specs before uploading to avoid errors.
- Use high-quality thumbnails to improve views and engagement.
- Promote your IGTV content through Stories and Feed previews.
Summary
Instagram IGTV upload issues are often caused by connectivity problems, incorrect video specs, or app glitches. By following the fixes outlined above, you can resolve most errors and share your long-form videos with your audience. If you continue to face problems, try uploading from another device or contact Instagram support for further help.
